Desktops & Laptops Discuss desktop and laptop hardware, vendors, features, etc.
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Servers Discuss server hardware, vendors, features, etc.
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Storage Discussions regarding storage hardware, SANs, NAS devices, server racking and cabinet systems and other data center equipment.
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Mobile Devices Discussions about mobile devices such as iPads, Blackberries, iPhones, Windows phones, etc.
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Printers Discuss printers, copiers, multi-function devices, etc.
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Software
Service Management These discussions are about tools used to support technology. This would include applications that track and/or report on incidents and requests, changes and other ITIL services.
Systems Management Discuss tools to manage the infrastructure environment. Tools such as LANDesk, Tivoli, SMS, Altiris, etc.
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Processes
Help Desk Discussions about the Help Desk processes, procedures, structure, etc. If you have a Call Center, a Help Desk and another area for higher-level support, this is where those discussions can happen.
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Infrastructure Discussions on the architecture and design of IT infrastructure. This includes the use of virtual servers, clustering, monitoring tools and other things related to how different IT shops manage their back end infrastructure.
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